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Field Services Engineer

Address: Filinvest Coporate City, Alabang 18F AEON Center, Muntinlupa City, NCR 1781, Philippines

Job ID: R0271824

Location Type: Onsite

Job Overview

Field Service Engineers at Fresenius Medical Care thrive on the front lines of patient care, ensuring that our dialysis equipment is installed properly, maintained to our high standards, and operating at its best. You will work hands-on in a healthcare setting and partner with clinical and operations teams to support safe, reliable treatments. Every service call that you answer enables patient outcomes and strengthens trust in our life-sustaining technology.

A healthcare worker in protective clothing holds hands and smiles at an older patient receiving medical treatment, while another patient sits nearby in a clinic setting.

Job Description


DUTIES AND RESPONSIBILITY:

. Participates in the planning, installation and integration of dialysis equipment

and/or water treatment system.

. Provides user and technical training to the customer personnel who are assigned

to operate the medical equipment.

. Effectively documents (e.g., handwritten, computer, & photo as appropriate) all

service activities including assessment of services needed & categorization of

services provided.

. Provides consultation and impromptu in-service to clinicians regarding proper, safe

and effective use & care of medical equipment and water treatment system.

. Coordinates with the customer service representatives and provides/validates the

accuracy of information pertaining to machine and customer inquiries and/or

complaints and ensures fast turnaround time of service.


JOB REQUIREMENTS

. With experience in field service is preferred

. Engineering graduate preferably Electronics or Biomedical discipline

. Knowledge in MS Office (MS Word, Excel, Powerpoint)

With good communications skills

. With valid driver's license

Fresh graduate is acceptable

Care in every moment.
Connection in every step.

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