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Clinical Product Specialist

Address: BU Headquarters, Level 3, 78 Waterloo Road, Macquarie Park, NSW 2113, Australia

Job ID: R0275344

Location Type: Onsite

Job Overview

Fresenius Medical Care serves around 292,000 dialysis patients worldwide and provides products in more than 140 countries. We are a vertically integrated medical technology (MedTech) and healthcare service company made up of three operating segments: Care Delivery, Value-Based Care, and Care Enablement. This structure allows us to provide the full spectrum of healthcare services, systems, devices, technologies, products, and pharmaceuticals to deliver high-quality care to people living with kidney disease.

A healthcare worker in protective clothing holds hands and smiles at an older patient receiving medical treatment, while another patient sits nearby in a clinic setting.

Job Description

Responsibility:

Clinical Education & Customer Support

  • Deliver clinical education programs, workshops and product training.
  • Support product implementations, evaluations and customer onboarding activities.
  • Provide ongoing clinical support to healthcare professionals and customers.
  • Develop educational resources and training materials that promote best-practice product utilisation.

Clinical Sales Support & Business Growth

  • Partner with Territory Managers and Business Development Managers to achieve growth objectives.
  • Support customer evaluations, clinical trials and product conversion projects.
  • Present clinical evidence and product benefits to healthcare professionals and key stakeholders.
  • Assist with tender submissions, value propositions and strategic customer opportunities.

Relationship Management

  • Build trusted relationships with clinicians, nurse educators, department managers and procurement stakeholders.
  • Collaborate with Key Opinion Leaders (KOLs) and clinical champions.
  • Gather customer feedback and insights to support continuous improvement initiatives.

Product & Portfolio Support

  • Contribute to product launches and portfolio growth initiatives.
  • Monitor market trends, emerging clinical practices and competitor activity.
  • Support forecasting, business planning and marketing activities.
  • Work closely with local and global teams to help shape future product strategies.

 

Requirements

Essential

  • Bachelor's degree in Nursing, Health Science, Clinical Practice, Biomedical Science, or a related healthcare discipline.
  • Qualifications in Business, Marketing, Product Management, or Healthcare Management will be highly regarded.
  • Experience in Critical Care, ICU, Renal, Acute Care or a related clinical specialty.
  • Strong presentation, communication and stakeholder engagement skills.
  • Ability to influence and build credibility with healthcare professionals.
  • Current driver's licence and willingness to travel throughout Australia and New Zealand.

Desirable

  • Experience within medical devices, healthcare technology, pharmaceutical or healthcare services industries.
  • Exposure to product management, commercial sales support or tender processes.
  • Experience engaging with KOLs and supporting strategic healthcare projects.

Care in every moment.
Connection in every step.

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