Regulatory and Government Affairs

Analyst Supplier Quality

Address: Bengaluru, Bengaluru, Karnātaka, 560066, India

Job ID: R0259004

Location Type: Hybrid

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  • Overview
  • Job Description
  • Success Profile
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As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.

A female nurse examining her patient

Patient Care Technicians (PCTs) at Fresenius Medical Care support and collaborate with RNs to provide dialysis treatment to several patients at a time while maintaining the functionality of the clinic. This involves prepping and testing equipment, reviewing treatment sheets, and opening the clinic at 4am for first shift. PCTs have a combination of technical skills and genuine passion needed to develop deep relationships with patients and improve their quality of life. Qualified candidates have prior customer service, healthcare and direct patient care experience, and will have the opportunity to learn the discipline of dialysis.

A female nurse examining her patient

Fresenius Medical Care nurses are on the front line of patient care, improving the quality of life of every patient, every day. That means providing dialysis care to 10-12 patients at any given time, and collaborating with our multi-disciplinary team to deliver a unique care plan to each one of them. This role is all about relationships and the bond you’ll create with patients and their families. Prior dialysis nursing experience is helpful, but many successful candidates come from a background in ICU, PCU and/or surgery.

A female nurse examining her patient

Inpatient RNs at Fresenius Medical Care perform dialysis treatments on an acute patient population in a hospital setting, including ICU, ER, Rehab, and Med/Surg units. What makes this role truly unique is the level of autonomy you’ll enjoy. Inpatient nurses are specifically accountable for administering and assessing each patient’s treatment plan. And because dialysis is a critical treatment for many hospital procedures and health conditions, you’ll have the opportunity to work with a wide variety of patients. Ideal candidates possess leadership skills and independence needed to make quick decisions in a fast-paced environment. Must be capable of educating patients and providing exceptional customer service to our partners. Six months to one year of dialysis experience or some form of critical care nursing experience are also required.

A female nurse examining her patient

Job Description

PURPOSE AND SCOPE:

Analysis, monitoring and reporting of the Supplier Quality Management activities & resources for the region EMEA and US.  

PRINCIPAL DUTIES AND RESPONSIBILITIES:  

  • Analysis, monitoring and reporting of quality-related key performance indicators (KPIs) in supplier management 
  • Analysis and interpretation of KPI  
  • Preparation and presentation of monthly quality reports for internal and external stakeholders. 
  • Creation of ad hoc reports in supplier management. 
  • Support and preparation for the Monthly Management Review (MMR) by providing relevant data and analyses 
  • Maintenance and updating of quality data in systems such as Trackwise (supplier data, keeping certificates up to date, material data maintenance, etc.) 
  • Identification of trends, deviations and potential for improvement within supplier performance. 
  • Close collaboration with Purchasing, Quality Assurance and suppliers to ensure compliance with FME quality standards 
  • Support during audits, reviews and continuous improvement reporting processes. 
  • Pre-assess and supports investigating complex data related issues and synthesizes quantitative and qualitative information using past, current, and future trending information
  • Initiate and support the analyses and investigation of quality issues
  • Assist with various projects as assigned by a direct supervisor.
  • Support CAPA processing by e.g. data analysis and reports.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here represent those employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION:

  • B.S., M.S. or equivalent combination of certifications in life sciences and/or engineering or physical sciences. 
  • A degree in engineering, quality management or a comparable field preferred. 

EXPERIENCE AND REQUIRED SKILLS:        

  • More than 6 Years of related experience in quality management, ideally in supplier quality or supplier management
  • Experience in analysing, evaluating and reporting on key performance indicators (KPIs) 
  • Practical experience in applying quality methodologies (e.g. 8D, root cause analysis, FMEA) 
  • Proficiency in using data analysis tools (e.g. Excel, SAP, BI tools) to create reports and dashboards 
  • Experience in preparing and presenting management reports (e.g. Monthly Management Review – MMR) 
  • Knowledge of quality management systems and tools (e.g. Trackwise or comparable systems) 
  • Experience in identifying and implementing improvement measures (Continuous Improvement / Lean / Six Sigma would be an advantage) 
  • Preferable knowledge in Dialysis machines and components or disposables. Deep technical knowledge for manufacturing processes e.g. injection molding, electronics, chemicals etc. 
  • Analytical skills and a structured, solution-oriented approach to work 
  • Strong communication skills and the ability to assert oneself 
  • A high degree of personal responsibility and organisational skills 
  • Ability to work in a team and intercultural competence 
  • Knowledge of GMP requirements,  
  • ISO 9001 and 13485 standards, QMSR/21CFR820 preferable 
  • Regional regulations, applicable to Medical Products (Device & Drug preferred)  
  • English & German Languages preferred. 
  • Confident use in SAP (particularly in quality management and master data maintenance) 
  • Experience with Trackwise or similar electronic systems 
  • Good knowledge of Microsoft applications in general and Microsoft Excel in particular (e.g. reporting, KPI tracking) 
  • Basic knowledge of data analysis and reporting tools would be an advantage 

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion

Success Profile

What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.

Success profile proportion
“I successfully completed the RN program and went on to hold the position of Staff RN, Charge Nurse, and finally Clinical Manager.”
Rosalyn,
Clinical Manager
“Every day I walk in I am changing lives for the better and working to inspire my patients.”
Andrew,
Patient Care Technician
“I am a member of an outstanding team that helps patients gain more control, achieve tangible goals, and live better lives.”
Tony,
Outpatient Services RN
“My goal is to make sure that our patients keep their mobility and quality of life. This goal is really personal for me. My own father always had really bad vasculature in his leg and never had access to the kind of care we offer — eventually he lost blood flow and mobility. Knowing what he went through makes me even more committed to our mission.”
Warren J.
Azura Regional Vice President

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We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.

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